Unfortunately, we cannot process files from music streaming services such as Amazon Music, Apple Music, Deezer, Tidal, Spotify, or YouTube playlists.
If it is a private URL, Moises will not be able to process it.
To make it work, you need to provide a public URL that is available in the United States, such as videos, audios, public Dropbox files, or Google Drive files.
You can see an example of how to separate tracks by importing a URL here.
If you are still encountering problems with this, feel free to contact our support team at help.moises.ai.