Unfortunately, we cannot process files from music streaming services such as Amazon Music, Apple Music, Deezer, Tidal, Spotify, or YouTube playlists.
If it is a private URL, Moises will not be able to process it.
To make it work, you need to provide a public URL that is available in the United States, such as videos, audios, public Dropbox files, or Google Drive files.
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You can see an example of how to separate tracks by importing a URL here.
If you are still encountering problems with this, feel free to contact our support team at help.moises.ai.