Acceptable Use and Fair Usage Policy

  • Updated

All members are subject to the following fair usage policy.

You acknowledge and agree that we may impose a limit on the length, file size, and the number of media files you can upload and process. We may change such limits at any time, at our sole discretion. Paid members have extended limits.

All Moises Properties offered in our plans are intended for normal, reasonable personal use. “Unlimited” refers to that type and level of usage. Normal, reasonable personal use does not include bulk processing or commercial uses, such as operating a business where you use Moises Properties to process an abnormally high number of media files or text (in exchange for fees or not) compared to the typical user for personal purposes.

Moises evaluates your usage in comparison to typical levels of usage engaged in by other users. Based on such evaluation, Moises may determine that abnormal, unreasonable usage is occurring when compared to typical users.

Although we do not wish to set a specific limit, as a guideline, we will generally consider that your usage is abnormal or unreasonable if you regularly (i) process 14 tracks per day or more, or four hundred twenty (420) tracks per month across all platform products (track separation, mastering, etc). We understand that your use of Moises Properties may be irregular, with periods where you may wish to process several tracks and others where you may not wish to process any track, and as such we will review and evaluate your use accordingly.

LYRIC WRITER: YOU MAY NOT CHECK MORE THAN 300 LYRICS OR 150,000 WORDS IN ANY 30-DAY PERIOD OR 100 LYRICS OR 50,000 WORDS IN ANY 24-HOUR PERIOD.

VOICE STUDIO: YOU MAY NOT PROCESS MORE THAN 200 VOICE TRACKS OR 480 MINUTES IN ANY 30-DAY PERIOD OR 100 VOICE TRACKS OR 240 MINUTES IN ANY 24-HOUR PERIOD.

The fair usage policy applies per account. If you are a holder of a multi-user account, appropriate fair usage policies apply to the multi-user account as a whole, not per individual subscriber.

If your average usage across all processed media in a calendar month for an individual standard product is within the top 5 percent (5%) of that standard product's usage across all customers on the Moises platform in that calendar month ("Excess Processing Usage"), then Moises reserves the right to implement immediate limits on your usage. However, Moises will, prior to implementing the above usage limits, use commercially reasonable efforts to (a) communicate any Excess processing usage to you in writing and (b) work with you to resolve any issues that are causing such Excess processing usage. 

 

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