We recommend installing Apple Music on your mobile device and synchronizing your Music Library in order to avoid difficulties searching your iTunes songs in Moises.
If you already have Apple Music installed, the problem is likely because Apple Music is not synching with your iTunes Library, making it difficult for Moises to know if the song was previously purchased.
How to synchronize your iTunes Library with Apple Music (iPhone, iPad, or iPod touch):
- Go to Settings > Music.
- Turn on Sync Library. If you don't subscribe to Apple Music or iTunes Match, you won’t see an option to turn on Sync Library.
How to synchronize your iTunes Library with Apple Music on your Mac:
- First, open the Apple Music app.
- From the menu bar at the top of your screen, choose Music > Preferences.
- Go to the General tab and select Sync Library to turn it on. If you don't subscribe to Apple Music or iTunes Match; you won't see an option to turn on Sync Library.
- Click OK.
💡You may also try removing the song from downloads on iTunes and then downloading it again.
Click here for additional resources on turning on Sync Library with Apple Music.