Minimum Device Requirements

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Android                iOS                Mac                Windows

When trying out a new app, you might encounter terms like “minimum requirements.” These are the basic technical specifications your device needs to meet for the app to work smoothly. Don't worry—it’s simpler than it sounds! Here’s a guide to help you understand what you need, whether you’re using an Android phone, iPhone, Mac, or Windows computer.

Why Are Minimum Requirements Important?

Think of your device as a stage and the app as a performer. If the stage isn’t set properly, the performer can’t deliver their best. Meeting the minimum requirements ensures that the app functions correctly and delivers the experience it was designed for.

Minimum Requirements by Device

For Android Users

Your Android phone or tablet needs to be running Android 9 or newer.

• How to check your Android version:
  1. Open the Settings app.
  2. Scroll down and tap About phone or About device.
  3. Look for the Android version number.

If your version is below 9, check if your device can be updated to a newer version in the same settings menu under System updates.

For iPhone Users

Your iPhone needs to be running iOS 16 or newer.

• How to check your iOS version:
  1. Open the Settings app.
  2. Tap General, then About.
  3. Look for the Software Version.

If your iPhone is running an older version, you can update it under Settings > General > Software Update (as long as your device supports iOS 16 or later).

For Mac Users

Your Mac needs to have:

• macOS 11.0 Big Sur or newer

• An Apple M1 chip or newer

• How to check your Mac’s specifications:

  1. Click the Apple menu () in the top-left corner of your screen.

  2. Select About This Mac.

  3. Look for the macOS version and chip type in the window that appears.

If your Mac doesn’t meet these requirements, you may need to update your macOS or confirm your device's hardware compatibility.

For Windows Users

Your Windows computer needs to be running Windows 10 or newer.

• How to check your Windows version:
  1. Press the Windows key + R to open the Run dialog box.
  2. Type winver and press Enter.
  3. A window will pop up showing your Windows version.

If you’re using an older version, check for updates under Settings > Update & Security > Windows Update.

What to Do If Your Device Doesn’t Meet the Requirements

If your device doesn’t meet these minimum requirements, here are your options:

• Update your device: Check if a software update is available.
• Consider upgrading your hardware: If your device is too old to support the app, it might be time for a new phone, computer, or tablet.

Always check the app’s requirements before downloading to avoid frustration. If you’re unsure, our support team is here to help—don’t hesitate to reach out!

By ensuring your device meets these minimum requirements, you’ll enjoy a seamless experience with our app.