Uploading

  • How do I upload multiple files for track separation?

    We’re excited to announce a new feature that makes working with the Moises App even more efficient: Bulk Upload! This highly anticipated update allows you to upload mul...

  • Error uploading my file. What should I do?

    We recommend that you try running the checklist depending on your device. For easier access, choose the option below according to the device you are using: Web App     ...

  • Why Is the Lyrics Button Grayed Out After Processing My Song?

    If you’ve processed your song but noticed that the Lyrics button is grayed out and unclickable, don’t worry—there’s a simple explanation. Our system generates lyrics on...

  • How do I upload my files using the custom upload?

    Our goal with this new way to upload files is to offer the most flexibility possible, allowing individual instrument selection. That way, drum players, on one hand, cou...

  • I can't upload my iTunes songs. What can I do?

    The iTunes app can be a little tricky sometimes, and depending on how iTunes stores the files, it may take some more time to gather them all. Please ensure you have pur...

  • How to upload songs on Moises from iTunes

    We offer the option to upload your purchased songs from iTunes to Moises. Please see below the step-by-step: Mobile and iPad App Open the Moises App. In your Library,...

  • Accepted file formats

    Upload: You can upload a variety of formats. The complete list follows below: 🎧AUDIO: MP3 AAC3 AAC AIFC OGG WMA AIFF (aif) FLAC WAV 📹VIDEO: MP4 M4V MOV MKV M4R M4A F...

  • My URL isn’t working. Why?

    Unfortunately, we do not process files from music streaming services or social media like Amazon Music, Apple Music, Deezer, Tidal, Spotify, SoundCloud, TikTok, Twitter...

  • How many songs can I upload?

    Free You can process 5 songs per month for free, with files up to 5 minutes long. Premium Subscribers Besides processing unlimited songs up to 20 minutes long, you can ...

  • What is the maximum file length?

    Free: Track Separation: 5 minutes per media file. Smart Metronome: Limited to the first minute. Chord Detection: Limited to the first minute. Lyrics Transcription:...

  • Adding songs from iTunes purchased on another device

    If you purchased songs on iTunes on another device but never downloaded them to your current one, Moises may not be able to identify them on your Library, and instead, ...

  • I cannot access the files on my Google Drive.

    On your iPhone, to access your Google Drive files in Moises, you need to turn off Face ID for Google Drive. Follow the steps below: Open the Google Drive app on your ...