Plans & Billing
Want to know how our different plans and payment work? This is where you find it.
Plans
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Whether you're a family, a band, or a group of friends eager to unleash your creative potential, we've got you covered! Introducing the Group Plan—our latest offering d...
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Unlock the power of our Pro plan, packed with advanced features tailored for professional producers. Enjoy a seamless blend of professional-grade tools and user-friendl...
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Our app is designed to be simple enough for beginners and powerful enough for experienced artists. But what makes our experience even better is that you can enjoy all t...
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Upgrading your account is very simple. Check out the step-by-step below: Upgrade through the Web App Log in with your email address on the Moises home page under the ...
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We understand the unique needs of businesses looking to purchase easier ways to enhance their daily work. That’s why we recommend continuing this process specifically f...
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Upgrading to a subscription should give you instant access to the purchased features. However, if your account still shows as "Free," there are a few steps you can take...
Payments
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If you have purchased a plan via the App Store or Google Play Store, you can restore it to your preferred Moises account by following these steps. Please note that this...
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Currently, our system cannot directly downgrade accounts from Pro to Premium. However, you can cancel your Pro subscription and allow it to expire. After it reverts to ...
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As outlined in our Terms & Conditions, please be advised that Moises operates as a non-refundable service. By subscribing to our platform, you acknowledge and agree to ...
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If you need help regarding a payment, you may be required to send the charge/invoice/GPA/Order number, depending on the payment method you used. This guide will help yo...
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We're sorry to know you're having a duplicate or unauthorized charge. If you receive duplicate or unauthorized charges, don't hesitate to contact our support directly b...
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If you subscribed to a Moises Plan using an international card, follow the step-by-step below to change your plan: Access the Moises Web App from your browser and log ...