Payments

If you have purchased a plan via the App Store or Google Play Store, you can restore it to your preferred Moises account by following these steps. Please note that this...

Currently, our system cannot directly downgrade accounts from Pro to Premium. However, you can cancel your Pro subscription and allow it to expire. After it reverts to ...

As outlined in our Terms & Conditions, please be advised that Moises operates as a non-refundable service. By subscribing to our platform, you acknowledge and agree to ...

If you need help regarding a payment, you may be required to send the charge/invoice/GPA/Order number, depending on the payment method you used. This guide will help yo...

We're sorry to know you're having a duplicate or unauthorized charge. If you receive duplicate or unauthorized charges, don't hesitate to contact our support directly b...

If you subscribed to a Moises Plan using an international card, follow the step-by-step below to change your plan: Access the Moises Web App from your browser and log ...

Here are the available payment options for purchasing your Moises subscription. Credit card* PayPal Stripe and EbanxPayPal (not available during Beat Friday) Through...

Stripe If your current payment method is Stripe, go to our site and log into your account. Click on your picture/name/email at the bottom left of the page, click on "Ac...

For all subscriptions, you will receive an email with your receipt and payment information. When you need to locate your receipt, you can type "Moises” on your email's ...